Distributor

Preferita

Name of the general manager

Mayumi Kuramoto

location

1-1-1, 29th floor, 1-1-3 Umeda, Kita-ku, Osaka 530-0001

Contact email address

cosme＠la-preferita.com

Sales price

Based on the price displayed for each product.

The displayed price is the base price plus consumption tax (10%).

Shipping

Free shipping for purchases totaling 10,000 yen (tax included) or more

Otherwise, shipping charges will be charged as follows:

Okinawa ¥1,100- Kyushu ¥700-

Chugoku, Shikoku, Kinki, Tokai, Hokuriku ￥650-

Kanto ¥700- Tohoku ¥850- Hokkaido ¥1,250-

Delivery time

We will deliver your order within 7 days.

Orders placed on weekends, holidays, and during the New Year holidays will be delivered within 7 days after the holiday.

Payment method : Credit card or bank transfer

Payment period

[Credit card]
Based on the membership terms of each credit card company,

Your payment will be automatically deducted

・Credit card information

In order to protect customer information when making credit card payments at our online shop,

We use SSL (Secure Sockets Layer) encrypted communication.

In addition, to strengthen security against fraudulent use,

Your credit card information is not stored on our system.

Exchanges and returns

We accept exchanges and returns only for products purchased on this website, in accordance with the following regulations.
After receiving the product, please check the condition of the product immediately.

If you wish to exchange or return an item, please contact us by email within 7 days of receiving the item.

If you do not contact us in advance, we may not be able to accept your request.

[Returns]

We will only accept unopened products within 8 days of delivery.

In this case, shipping costs will be borne by the customer.

[exchange]
We take every precaution to ensure quality control, but if there is a defect in the product,

We will exchange it for a new product of the same type.

We will cover the shipping costs when returning the product.